Field Service Engineer

Embark on a career journey with Franklin Electric, where your passion meets purpose, and every day is an opportunity to make a difference in our global communities in providing access to water, fuel and electricity.

Franklin Electric is a diverse team of innovators making a positive global impact since 1944. We offer innovative water solutions, ensuring access, treatment, and efficient management of this vital resource. Our commitment to excellence is reflected in our innovative products, industry leading quality products, exceptional customer service, employee development, and passion for social responsibility. 

Join us to create a better future while growing professionally in a supportive environment!

This role is required to reside within the following territory: PA, NY, DE, or MD.
Abteilung
Engineering
Beschäftigungsart
Vollzeit
Standort
US - Remote
Arbeitsplatztyp
Fernarbeit
Ihr Manager
Jim Hartmann

MOVE FORWARD WITH US

What you will be doing:
  • Schedules and provides technical training to distributor personnel, contractors, dealers, and/or installers.
  • Tests and troubleshoots Franklin Electric products. Supervises and assists at product installations.
  • Promotes and represents Franklin Electric products and programs at tradeshows and special events. Conducts product demonstrations as needed. 
  • Collects and reports marketing information pertaining to competitive products, industry distribution or personnel changes, and customer needs or desires.
  • Writes and submits weekly reports, as well as special reports needed to highlight problems at specific sites and/or with certain customers or products.

Who we want:
If you are a self-motivated and collaborative individual who is passionate about making a positive impact, we encourage you to apply for this exciting opportunity.
  • Hard-working winners - Confident, competitive, and results-oriented professionals who create a track record of success.
  • Dedicated achievers - People who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations.
  • Effective communicators - People who can interpret information clearly and accurately to concisely communicate results and recommendations to stakeholders.
  • Collaborative partner - People who build and leverage cross-functional relationships to bring together ideas, information, use cases, and industry analyses to develop best practices.

What you need:
  • Writes reports, business correspondence, and policy/procedure manuals.
  • Interprets an extensive variety of technical instructions in mathematical or diagram form and deals with several abstract and concrete variables. 
  • Effectively communicates information and responds to questions in person-to-person and small group situations with customers, clients, the general public, and/or other employees of the organization.
  • Travels 50 percent of the time, including up to 50 percent overnight travel.
  • Degree in business administration, computer technology, engineering, or a related field (Associates degree required but bachelor's degree preferred). 
  • Five plus years of related water systems or industry experience (preferred). 

Don’t feel like you check all the boxes? Here at Franklin Electric, we are dedicated to building a diverse and inclusive culture which includes embracing candidates from a variety of different backgrounds and industries. We highly encourage you to apply so we can connect on this and future opportunities. 

Company Values & Benefits

FE provides many opportunities to learn and grow through development opportunities such as training, certifications, mentorship, leadership programs, tuition reimbursement, one-on-one coaching and more! We offer competitive salaries, comprehensive benefits, and amenities such as: 

  • Generous paid time off & holidays
  • Paid parental leave & on-site motherhood rooms
  • On site café & complimentary beverage stations
  • Indoor fitness facility & outdoor walking paths 
  • 401(k) with matching & service contributions 
  • Health, dental, vision, life insurance
  • Short & long-term disability
  • Fertility & adoption support
  • Undergraduate & graduate tuition reimbursement
  • Professional development assistance
  • Health & wellness programs

Take a look at this video to see our Global Headquarters here in Fort Wayne, Indiana. 

Über Franklin Electric

Franklin Electric is a global leader in water and energy systems, committed to continuous improvement and innovation to meet the diverse needs of our customers. Our founders in 1944 named the company after America’s pioneer electrical engineer, Benjamin Franklin, which lives on today in our culture to drive us to push boundaries and create meaningful change. We offer a comprehensive range of pumps, motors, drives, and controls for residential, commercial, agricultural, industrial, and municipal applications.

More than just a workplace, Franklin Electric is a vibrant and inclusive community of forward-thinkers, united by our mission to drive positive impact worldwide. Our culture fosters career growth and personal development, with a focus on promoting from within and nurturing talent. Our recent awards in “America's Most Responsible Companies”, “Most Trusted Companies” by Newsweek, “America’s Climate Leaders” and “Indiana’s Best Places to Work” attest, we're dedicated to upholding the highest standards of corporate responsibility.

At Franklin Electric, we believe that everyone deserves to be treated fairly and respectfully, and that our diversity of thought, culture and experience makes us a stronger company. Our commitment to social responsibility is evident in programs like the Franklin Women's Network and our philanthropic efforts through the Franklin Wells for the World Foundation. Through these endeavors, we've provided clean water to over 284,000 people in 12 countries, addressing the global water crisis head-on,

Locally in our communities, the Franklin Electric Charitable and Educational Foundation (FECEF) supports causes close to our hearts, such as United Way, Boys & Girls Club, and Big Brothers Big Sisters. Our dedication to excellence extends beyond our products and services, shaping a brighter future for both our employees and the communities we serve. Join us in driving meaningful change and making a difference with Franklin Electric.

Dokumente

Field service engineer 1.16.2025
Click to view

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Abteilung
Engineering
Beschäftigungsart
Vollzeit
Standort
US - Remote
Arbeitsplatztyp
Fernarbeit
Ihr Manager
Jim Hartmann
Dokumente
Field service engineer 1.16.2025.docx
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